As this transition moves forward, we want to ensure you have the key details and know what to expect. Your department primarily will need to be aware of a schedule, details below.

Billing transition information:

• Your department should have received bulk invoices on March 1, 2026, for the March 1-31 service period.
• The due date for this invoice will be March 15, 2026.
• Late fees will be applied on March 25, 2026.
  You will continue to receive these invoices through the same channels as you have been receiving them, whether that is through email, vendor cafe, a portal, etc.

Payment Methods: Preferred payment methods are ACH or wire; credit cards and checks are also acceptable. If mailing a check, please send it to the following PO address.

Zentro Internet LLC
PO Box 847675
Boston MA 02284-7675

Please make sure to add your account details to the memo on your checks or in the note section of the electronic payments.

For any questions, please contact Kelley Nolen at:
Kelley Nolen
251-423-2428
knolen@zentrointernet.com

We appreciate your partnership and trust. We’re excited to build on the strong foundation OneLink USA has established and look forward to supporting your properties with even more capabilities over time. Please don’t hesitate to reach out if you have questions or would like additional resident communication support.